Security at HelpWithDocument

Some tools process documents directly on your device, while others require temporary server processing. HTTPS encryption is used to protect information transmitted between your browser and our service.

Processed files are available for download for up to 2 hours, with an additional 30 minutes where the More Time option is available. Files are subject to our temporary file-cleanup procedures. Where available, you can delete your files earlier.

You are responsible for ensuring that you have permission to upload and process documents, protecting confidential or sensitive information, keeping original copies, checking converted files for accuracy, and downloading and deleting files after conversion.

You are also responsible for managing the privacy and security of personal, public and shared documents, including any files downloaded, saved or shared with others.

HelpWithDocument provides document-processing tools and does not guarantee that every conversion will be error-free or that online services will always be available or completely secure. To the extent permitted by applicable law, HelpWithDocument is not responsible for losses arising from how users store, handle, disclose or share their documents.

HelpWithDocument is not intended for permanent document storage. Temporary files are handled according to our processing and retention procedures. For further information about personal data, please refer to our Privacy Policy.

For general enquiries, technical problems or security concerns, please email contact@helpwithdocument.com.

We welcome your feedback and suggestions for improving our free document tools. Please email feedback@helpwithdocument.com. Your ideas help us continue improving HelpWithDocument.